Privacy Policy for Wisconsins Roof Restoration, LLC, Effective Date: March 1, 2025. Wisconsins Roof Restoration, LLC ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wisconsinsroof.com, use our services, or interact with us as a roofing contractor. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We CollectWe may collect the following types of information:
a. Personal Information
Contact Information: Name, email address, phone number, mailing address, or other details you provide when requesting a quote, scheduling a service, or contacting us.
Service-Related Information: Details about your roofing project, such as property address, project specifications, or photos you submit for estimates.
Payment Information: Billing details, such as credit card information or bank account details, processed through secure third-party payment processors.
b. Non-Personal Information
Website Usage Data: Information about how you interact with our website, including IP address, browser type, device type, pages visited, and referring URLs, collected via cookies, web beacons, or similar technologies.
Aggregated Data: General, non-identifiable data used for analytics, such as the number of visitors to our website or popular service types.
c. Information from Third Parties
We may receive information from third parties, such as lead generation services, social media platforms, or marketing partners, when you engage with our advertisements or submit inquiries through their platforms.
2. How We Collect InformationWe collect information in the following ways:
Directly from You: When you fill out contact forms, request quotes, schedule services, or communicate with us via phone, email, or in person.
Automatically: Through cookies, analytics tools (e.g., Google Analytics), or tracking technologies when you visit our website.
From Third Parties: Via lead generation services, customer relationship management (CRM) tools, or social media platforms when you interact with our ads or promotions.
3. How We Use Your InformationWe use your information to:
Provide and manage roofing services, including estimates, scheduling, and project completion.
Process payments and issue invoices through secure third-party processors.
Communicate with you about your project, promotions, or updates (e.g., via email, phone, or text, with your consent where required).
Improve our website, services, and marketing efforts through analytics and user feedback.
Comply with legal obligations or protect our legal rights (e.g., in case of disputes or fraud prevention).
Send marketing communications, such as newsletters or special offers, if you opt in (you may unsubscribe at any time).
4. How We Share Your InformationWe do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist with business operations, such as payment processors, CRM systems, or marketing platforms, under strict confidentiality agreements.
Subcontractors: Trusted subcontractors or partners involved in delivering roofing services, only to the extent necessary.
Legal Authorities: If required by law, court order, or to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.
5. Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance user experience, analyze site performance, and deliver targeted ads. You can manage cookie preferences through your browser settings or our website’s cookie consent tool (if applicable).
6. Data Security: We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. For example, we use secure servers, encryption for payment processing, and restricted access to personal data. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and ChoicesDepending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request updates or corrections to inaccurate data.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications or opt out of certain data-sharing practices.
Restrict Processing: Limit how we use your data in certain circumstances.
To exercise these rights, contact us at 608-618-5625. We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR or CCPA).
8. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example, we may retain project-related data for 7 years to comply with tax or warranty requirements.
9. Third-Party LinksOur website may contain links to third-party websites (e.g., payment processors or review platforms). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
10. Children’s Privacy: Our services and website are not intended for individuals under the age of 16 . We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
11. International Data Transfers: If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, where required by law.
12. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date or through other reasonable means (e.g., email notification).
13. Contact Us: If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Wisconsins Roof Restoration, LLC PO Box 251, Beloit WI 53512 emman@wisconsinsroof.com